• Not a “headhunter” company—relationships come FIRST—students are VALUED.
• North Carolina-owned business staffed with North Carolina educators and counselors.
• Team members are relational and present in your community and district.
• We understand the challenges of high-risk students and the risks to retention and engagement

• Using investigative tools, roster lists, PowerSchool, and individual school contacts (counselors, principal, etc.), we locate and inform students of the responsibility to enroll.
• We utilize GIS mapping to understand location, hubs, trends, and their relationship to base schools.
• Provide ongoing student location and home visits as needed.
• We sustain contact with students and guardians by phone, email, and through community events.
• We locate high unenrollment areas and use canvassers to spread information at community centers.

• We establish communication norms with students and parents by using relationship managers.
• We hold regular program events for parents through Zoom meetings.
• We send messages via Remind for families with phone services.
• We send out supportive and promotional mail fliers for families with correct home addresses.
• We communicate to parents the importance of keeping in contact and providing contact information.
• We provide parents with an online parent portal (typically Google Classroom) for announcements, questions, community, and feedback.

• We create a responsibility contract with parents and students. This is both data purposed for program efficiency, and part of the goal of student accountability.
• We assign relationship managers and counselors for problem-solving. All interactions are documented with case management tools and included in monthly district reports.
• We provide a program administrator and focal point for parents and students to voice concerns and needs. 
• We continue community events throughout the year.

We believe the most successful method to retain students and reduce their risk of dropping out is to show them that you care about them through supportive, non-punitive, and consistent interactions where expectations are clear and the relationships build accountability.

• We utilize a family engagement approach to keep the family structure involved. 
• We use a systemic approach by assigning graduation coaches 2x minimum weekly interactions, including attendance, academic, and social-emotional supports.
• We express and maintain program and coach availability for concerns and needs.
• All contacts by coaches are documented in management tools and reported to compliance officers weekly.
• Compliance reports can be sent to guardians/parents.

• If students cannot be contacted or exhibit problems in attendance, academics, or SEL, coaches refer the student to the relationship management team who will communicate directly with parents. After obtaining further information, Teach Tech U staff will refer all findings to base school support teams.
• We connect students to district mentors and tutors for individualized instruction.
• We support and foster service learning environments within the community to inspire student participation and increase student visibility and accountability.